TRAINING THAT MEETS YOUR NEEDS

Choose Your Training Path 

​​​​​Download Counterperson Training Courses Flyer

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​Download Installer Training Courses Flyer

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Contact your gpd sales representative to schedule training with a gpd team member. 

TRAINING MODULE INDEX

Brief description of content, knowledge level, and audience for available Learning Lab videos. 
Use links above to access videos. 

beginner level courses

b5. A/C SYSTEMS 101 - CCOT AND TXV  •   ​4 MIN
Counterpersons • WD Sales Representatives • Installers​

• Overview of the two main A/C systems, components, and function
• Key difference between the two systems 

b6. ENGINE COOLING SYSTEM 101  •   ​5 MIN
WD Sales Representatives • Installers​

• Main components in the engine cooling system
  • Radiator
  • Radiator Cap
  • Thermostat
  • Coolant Temperature Sensor
  • Radiator
  • Cooling Fan
• Radiators with engine and transmission oil coolers
• Common reasons for failure 

b7. GPD HD PRODUCT LINE OVERVIEW  •   4 MIN
Counterpersons • WD Sales Representatives​

• Overview of gpd HD line and popular products to stock 
• Add on units

INTERMEDIATE LEVEL COURSES

i1. BEHIND THE DASH - COMPONENTS ACTIVATED BY CLIMATE CONTROLS  •   ​3 MIN
Counterpersons • WD Sales Representatives • Installers​

• Blower motor
  
• Evaporator
  
• Heater core
  
• Actuators ​

i2. HEATING SYSTEM 101  •   ​4 MIN
Counterpersons • WD Sales Representatives • Installers​

• A closer look at the heater core and related components
  • ​Heater Core
    
  • Heater Valve
    
  • Blower Motor
    
  • Actuators
• ​Common reasons for failure
  

i3. REAR AIR SYSTEM OVERVIEW  •   ​3 MIN
Installers​

• Rear air system components
• Tips and precautions for rear air service 

i4. TIPS TO REDUCE WARRANTIES - INSTALLER  •   8 MIN
Installers​

• Common A/C system mistakes to avoid
  
• Common reasons for warranty rejection on A/C system components

i5. ADVICE FROM A SERVICE WRITER  •   ​4 MIN
Installers​

• A/C job sales tips for the service writer to boost customer loyalty and trust

i6. A/C Diagnostics 101  •   ​3 MIN
Installers​

• Where to start the A/C diagnosis process
• Common causes for failure and tips for diagnosing the A/C system
  

i7. A/C Leak Detection  •   2 MIN
Installers​

• Tools and tips for A/C system leak detection

i8. COMPRESSORS 101  •   5 MIN 
Counterpersons • WD Sales Representatives • Installers​

• Compressor function
• Piston style, scroll style, rotary vane style
• Fixed vs. variable displacement compressors
• Common reasons for failure

i9. CONDENSERS 101  •   2 MIN
Counterpersons • WD Sales Representatives • Installers​

• Condenser function
• Serpentine style, piccolo tube style, and parallel flow style condensers
• Common reasons for failure
• When and why the condenser needs to be replaced

i10. BLOWER MOTORS 101  •   4 MIN
Counterpersons • WD Sales Representatives • Installers​

• Blower motor function and related components
  • ​Resistor vs. module
  • Pigtail/harness
• ​Common reasons for failure 

i11. EVAPORATORS 101  •   2 MIN
Counterpersons • WD Sales Representatives • Installers​

• Evaporator function and related components
  • Thermistor
  • Expansion device
  • Cabin air filter
• Common reasons for failure 

i12. ACTUATORS 101  •   3 MIN
Counterpersons • WD Sales Representatives • Installers​

• Actuator function and related components
  • Blend door actuator
  • Mode door actuator
  • Air recirculation door actuator
• Common reasons for failure ​

i13. EXPANSION DEVICES 101  •   2 MIN
Counterpersons • WD Sales Representatives • Installers​

• Orifice tube function (CCOT system)
  • Why orifice tube color matters
• Expansion valve function (TXV system)
  • Block valve style
  • Internally vs. externally regulation 90° styles
• Common reasons for failure

i14. ACCUMULATORS 101  •   3 MIN
Counterpersons • WD Sales Representatives • Installers​

• Accumulator function in the CCOT system
• When and why the accumulator should be replaced
• Common reasons for failure 

i15. RECEIVER DRIERS 101  •   3 MIN
Counterpersons • WD Sales Representatives • Installers​

• Receiver drier function in the TXV system
  • Pad style driers
  • Desiccant inserts
  • Condensers with built in receiver drier
• When and why the receiver drier should be replaced
• Common reasons for failure

i16. HOSE ASSEMBLIES 101  •   6 MIN
Counterpersons • WD Sales Representatives • Installers​

• Hose assembly function and related components
  • Discharge line hose
  • Suction line hose
  • Liquid line hose
  • Liquid line hose with built in orifice tube
  • Manifold assemblies
• Common reasons for failure

i17. COOLING FANS 101  •   COMING SOON
Counterpersons • WD Sales Representatives • Installers​

• Cooling fan function and related components
• ​Common reasons for failure 
  

i18. EXTERNAL COOLERS AND INTERCOOLERS 101  •   COMING SOON
Counterpersons • WD Sales Representatives • Installers​

• External cooler and intercooler function, applications, and related components
  • ​Intercooler
  • Power steering cooler
  • Transmission oil cooler
  • Engine oil cooler
  • Inverter cooler
• ​Common reasons for failure 

i19. PISTON REPLACEMENT COMPRESSORS FOR OE SCROLL STYLE  •   4 MIN
Counterpersons • WD Sales Representatives • Installers​

• Flaws associate with OE scroll style compressors
• gpd piston replacement compressors for select high failure rate OE scroll style applications
  • 2009-2014 Acura TSX
  • ​Ford
    • ​2003-2005 Ford Crown Victoria
    • 2004-2007 Ford E-Series
    • 2002-2005 Ford Explorer
    • 2003-2006 Ford Expedition
  • ​Honda
    • 2003-2011 Honda Civic
    • ​2002-2014 Honda CR-V

i20. PISTON REPLACEMENT COMPRESSORS FOR OE ROTARY VANE STYLE  •   5 MIN
Counterpersons • WD Sales Representatives • Installers​

• Flaws associate with OE rotary vane style compressors
• gpd piston replacement compressors for select high failure rate OE rotary vane style applications
  • ​Nissan
    • ​1998-2006 Nissan Altima
    • 1998-2004 Nissan Frontier
    • 1999-2004 Nissan Xterra
    • 2000-2006 Nissan Sentra
  • Mazda
    • ​2004-2020 Mazda 3
    • 2006-2010 Mazda 5
    • 2007-2009 Mazda CX-7
  • ​Subaru
    • ​2007-2018 Subaru Forester
    • 2008-2016 Subaru Impreza
    • 2013-2017 Subaru WRX
    • 2013-2015 Subaru WRX STI
    • ​2013-2015 Subaru XV Crosstrek

i21. SCROLL REPLACEMENT COMPRESSORS FOR OE R4 STYLE  •   2 MIN
Counterpersons • WD Sales Representatives​

• Flaws associate with OE R4 style compressors
• gpd scroll replacement compressors for select high failure rate OE R4 style applications
  • 1978-1992 GM Trucks

advanced level courses

a2. HYBRID ELECTRIC NO-GO'S  •   ​2 MIN
WD Sales Representatives • Installers​

• Hybrid electric vehicle A/C system service precautions​

a5. REPLACING CONDENSERS - CHECK THE CHARGE BEFORE YOU INSTALL •   ​5 MIN 
Counterpersons • WD Sales Representatives • Installers​

• Replacing OE piccolo tube style condenser with aftermarket parallel flow style condenser
  • Difference in tube size and count 
  • Difference in charge
• Temperature testing guide to verify proper charge

a6. R1234YF REQUIREMENTS AND RESTRICTIONS  •   ​4 MIN
Counterpersons • WD Sales Representatives • Installers​Where to start the A/C diagnosis process

• Key differences between R134a and R1234yf
• R1234yf restrictions and requirements in the shop
  

a7. OIL RETENTIVE COMPRESSORS  •   3 MIN
Counterpersons • WD Sales Representatives • Installers​

• Design and function of the oil separator in oil retentive compressors
• How to identify oil retentive compressors
• Precautions to take when servicing A/C systems with oil retentive compressors

a8. ELECTRONIC CONTROL VALVE "CLUTCHLESS" COMPRESSORS  •   6 MIN 
Counterpersons • WD Sales Representatives • Installers​

• Design and function of electronic control valve compressors
• How to identify electronic control valve compressors
• Precautions to take when servicing A/C systems with electronic control valve compressors 

a9. SIMPLE SOLUTIONS- INNOVATIVE GPD PRODUCT DESIGNS  •   7 MIN 
Counterpersons • WD Sales Representatives • Installers​

• Ford accumulator (gpd #1411655) equipped with OE style case and mounting clips
• Evaporators with multi-flow tanks
• Chevrolet compressor (gpd #6513010) equipped with mounting bolt holes for heat shield
• Chevrolet discharge hose options: (gpd #4812852 and #4813293)
• gpd Cap and Valve Kits
• gpd O-Ring Rapid Seal Kits